Privacy Policy

Last updated: January 1, 2025

Bugged Out Pest Management ("Company," "we," "us," or "our") operates the website buggedoutny.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website or services.

Information We Collect

We collect information you provide directly to us, including:

Name, phone number, and email address when you fill out our contact form
Service requests and messages you send us
Property address and pest information for service delivery

We also automatically collect certain information when you visit our website, including IP address, browser type, pages visited, and referring URL, through cookies and similar technologies including Google Analytics.

How We Use Your Information

We use your information to:

Respond to your inquiries and service requests
Schedule and deliver pest control services
Send appointment confirmations and service reminders
Improve our website and services
Comply with legal obligations

SMS/Text Messaging and TCPA Compliance

By submitting your phone number through our contact form and checking the SMS consent box, you consent to receive text messages from Bugged Out Pest Management regarding your service request, appointment scheduling, and service updates.

Consent is not a condition of purchase. You are not required to consent to receive text messages as a condition of purchasing any services.
Message frequency: Message frequency varies. You may receive up to 10 messages per month related to your service request.
Message and data rates may apply depending on your mobile carrier and plan.
Opt-out: Reply STOP to any message to opt out of text messages. You will receive a confirmation message.
Help: Reply HELP for assistance or call us at (917) 720-2134.
We will not sell, rent, or share your phone number or SMS consent with third parties for marketing purposes.
Text messages may include appointment confirmations, service reminders, and responses to your inquiries.

Cookies and Tracking

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Third-Party Services

We may use third-party services for form processing, analytics, and service scheduling. These services have their own privacy policies governing the use of your information.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at (917) 720-2134 or visiting our office at 457 Atlantic Ave, Brooklyn, NY 11217.

Children's Privacy

Our website is not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Bugged Out Pest Management
457 Atlantic Ave, Brooklyn, NY 11217
(917) 720-2134